⚠️VOLUNTARY RECALL NOTICE (NHTSA Campaign 25E-092): At Couture Co Ltd., your safety is our priority. We have identified a potential issue with specific units and are voluntarily recalling them to make things right. We sincerely apologize for the disruption.For full details and remedy instructions, please visit: https://hyperax.co/pages/recall
⛔URGENT SAFETY WARNING: The latch mechanism may experience excessive wear over time,potentially causing it to disengage while driving.This poses a serious risk of the e-bike detaching.Watch for increased wobble,rattling,or difficulty locking.
PLEASE STOP USING THIS E-BIKE CARRIER IMMEDIATELY！
🔍 AFFECTED UNITS: This recall applies to 2024 VOLT 2 bike racks produced between Nov 1, 2022, and Dec 15, 2025. Please check your order history or box.NOTE: ALL OTHER HYPERAX PRODUCTS (e.g., VOLT 2, VOLT RV, and models equipped with safety pins) are UNAFFECTED.
